Privacy Policy
Effective Date: October 9, 2025
Last Updated: October 9, 2025
Introduction
Who we are
Welcome to NEA Notary Solutions (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, schedule notary services, or communicate with us online or offline.
By using our website or services, you agree to the terms of this Privacy Policy.
Media
Information We Collect
We may collect the following types of information:
Communication Data: Messages or inquiries sent through our website, email, or social media platforms.
Personal Information: Name, email address, phone number, physical address, identification documents, and payment details when booking or completing notary services.
Document Information: Copies or details of documents requiring notarization, apostille, or translation, only to the extent necessary to perform the requested service.
Technical Data: IP address, browser type, device information, and cookies used to improve website performance and user experience.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings at any time.
How We Use Your Information
We use your information to:
- Provide notary, apostille, and related document services.
- Confirm appointments and communicate updates.
- Process payments and maintain service records.
- Comply with legal and state notary recordkeeping requirements.
- Improve website performance and user experience.
- Send promotional updates or service information (only with your consent).
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
- Authorized state or federal entities when required by law.
- Trusted service providers assisting in delivering our services (e.g., payment processors, RON platforms).
- Law enforcement or regulatory authorities when legally compelled.
All third-party partners are required to protect your information under confidentiality agreements.
How long we retain your data
We retain personal and notarial records only as long as required by Arkansas notary law or applicable federal regulations, after which they are securely deleted or destroyed.
What rights you have over your data
Depending on your location, you may have the right to:
- Access or request a copy of your personal data.
- Request correction or deletion of inaccurate information.
- Withdraw consent for marketing communications.
- File a complaint with a data protection authority if you believe your privacy rights have been violated.
To exercise these rights, please contact us using the information below.
How We Protect Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal data. All digital notarization sessions and client documents are handled through secure, encrypted platforms that comply with state and federal data protection standards.
We do not sell, rent, or trade your personal information.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.